Contact Us

Our customer support team is here, eager to help you. If you require assistance please do not hesitate to contact us using the following available methods


For all Customer Support and Inquiries we now operate a helpdesk and ticketing system. You can find answers to most questions and start a support ticket there.

Please visit :

Please start your tickets at the above web address. We attempt to answer every ticket within 24 hours subject to our usual business hours. Please allow extra time for tickets started over the weekend.

Glassware Queries

RooR, Custom and Hurricane range questions can be answered through our support desk.

Regular Mail

Send standard mail correspondence:

LV310 Distributers, Inc.
4625 West Nevso Drive, Suite 2 & 3
Las Vegas, NV 89103

General Enquiries & Customer Support:

1(844) 435-5212 (Toll Free)
Our telephone lines are open 24/7

Not Receiving Replies?

If you have contacted us recently, but have not yet received a reply, your Internet Service Provider (ISP), e-mail client (e.g. Outlook) or web-based email service (such as Hotmail or Yahoo) may be blocking e-mail from If you suspect this is happening, please check the junk email or spam folder, as messages are often automatically moved there. 

Consult the help section of your e-mail program to see how to alter the settings that filter junk email or block mail, to prevent this from recurring. You may need to add to your 'safe' list in order to receive future mailings from us. Please contact us again with your question after you have taken the necessary steps to be able to receive email from us.