At EveryoneDoesIt.com, we stand proudly behind our products. Our mission is to provide the best selection of goods and most knowledgeable customer service in the industry. Thousands of happy consumers agree: we are a top, dependable source for the world’s best glass and vaporizers. If you’re unsatisfied with any Everyone Does It purchase, we want to hear about it. Let’s come up with a solution that works for you!
And if you’d like additional information about any of our products prior to ordering, please contact us. We have a team of very friendly and educated customer experience reps standing by.
Our Return Policies
- Everyone Does it accepts returns on unused and unopened products within 14 days of delivery.
- Customers are responsible for paying for return postage.
- Items must be unopened and in their original packaging
- Items returned with open or damaged packaging may be subject to a restocking fee of 20% of their retail value. (This includes parts and/or accessories.)
- Functioning items returned to us in used condition may be subject to a restocking fee of 20-40% of their retail value.
- Please note: any special fees paid at checkout for original orders (i.e. expedited shipping) are non-refundable.
My glass item arrived broken?
- Glass items that arrive damaged must be reported within 48 hours of customer delivery to firstname.lastname@example.org. Please attach images to your email.
Some items are completely ineligible for return:
- Glass item(s) are final sale; no returns accepted.
- All Used products.
- All Storz & Bickel products are final sale.
- All orders placed outside of the United States and Canada are final sale.
Something is wrong with my item I think it's defective
For Ghost, PAX and Storz & Bickel you'll need to contact the manufacture to have them service your vaporizer.
For all other defective vapes, you’ll need to upload a picture that shows the issue and follow our return process listed below.
Please contact us as soon as possible after placing your order.
You will need to have the following information available:
The order number from the item you want to return.
The e-mail address used to place the order you are looking to return.
If it's a vaporizer we will need the serial number (if you need help locating the serial number for your vape, you can reach out to us and we’ll help you.)
- If your unit is defective, you’ll need to upload a picture that shows the issue.
Please be as detailed as possible on the reasons for your return. This information will help us give better advice to future customers, and better understand your needs.
Our team will receive your request and review it in less than 24 hours.
Cancellation requests are not guaranteed due to cut off times. We cannot guarantee that we’ll be able to cancel your order before it ships, but we’ll certainly try our best.