Shipping Policy

Free shipping policy offers free shipping on all orders over $50.00 within the United States.

Portable vaporizers and most accessories are shipped with 2-4 business day (1st class) shipping. Larger (desktop) vaporizers are shipped with 2-4 day service. We ship via USPS. Packages generally arrive within this time frame, but we are not responsible for carrier delays. If you paid extra for shipping we will issue you a shipping refund if your package does not arrive within the guaranteed time frame.

Orders over $150.00 will require a signature. All orders to Canada are shipped by UPS. 

Handling time

We are still running at 100% capacity but because of COVID-19 its making it hard for our staff to reach us and get packages as per usual. We appreciate your support and your patients.

Please be patient and allow for an extra 48 hours for your items to ship. 

The statement below does not apply during these difficult times, we appreciate your understanding. 

We strive to get all orders received before 2 PM (PST) shipped out the same day. We ship from our warehouses in FL and CA and depending on our inventory, we ship from the closest location to you. Orders not shipped same day will be shipped the following (business) day. We will contact you if for some reason there are any delays. We ship weekdays, Monday-Friday. We do not ship on Saturday or Sunday or on any USPS holidays. Orders received after 2 PM Friday - Sunday will ship on the following Monday, assuming Monday is not a holiday

Please Note: tracking numbers are not active until the shipping provider scans the package. This may be as late as 7 or 8 PM (PST). 

Priority shipping: Orders placed after 2 PM (PST) will be delivered on the next business day. Please note that weekends and holidays are not business days. For example, if your order ships on Friday via Priority shipping your order will be delivered on Monday assuming Monday is not a holiday. If Monday is a holiday your package will arrive on Tuesday.

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